ID Senim R
- Opening hours
- Mon–Fri 08:00–20:00 · Sat 08:00–15:00
- Doctors
- Not collected yet
- Metro
- No metro nearby
No photos yet
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This clinic’s services have not been listed yet.
The clinic has not provided the portal with its certificates and licences. We will ask for them and show the scans here as soon as the clinic sends them.
Overall rating1.6
13 reviews
I had to deal with the staff, and the impression left was terrible.
The employees are constantly not there, you can't wait for anyone. And to collect your card, you have to go through a whole saga.
I had to go to this hospital when my condition was really bad.
In the end I only regretted it: the doctor will definitely go on holiday, and they won't issue me a referral to another hospital — I'll have to go to a paid one. And the physician may even surprise you and say to wait until the ENT returns.
I needed to book an appointment, and I called the phone number listed.
They never pick up the phone, so why even list it? How are you supposed to book an appointment then? Today I called many times, and on other days you have to go there at random.
I needed a simple certificate from a dentist. At another normal dental clinic they took a 3D scan and gave me a disc, but here they demand a printout — and it's unclear why it's even needed.
The staff and doctors are incompetent, the working methods are primitive. It is impossible to get through to them — they won't pick up the phone anyway, so there's no point calling them.
Today I had an appointment with an endocrinologist.
The doctor is terrible, has no ethics. Didn't want to look at the medical history, didn't even properly look at the ultrasound.
I submitted documents to be registered with a doctor, but the issue still hasn't been resolved — neither registered nor refused.
I've been waiting more than a month, and the child is already 3 months old.
The number listed first, which is a landline, actually belongs to a private individual. I got through, and this person started shouting that he had been terrorised for three months already, and demanded that the polyclinic staff tear themselves a new one. He was very wound up.
I very much ask you not to disturb this person and to remove the Almaty landline number.
I called to find out the phone number of Asyl Arman polyclinic, because it is listed incorrectly in 2GIS.
I encountered rudeness from the reception: the girl said she couldn't talk for more than 2 minutes. If you monitor the average call time, don't forget about quality! In the end she didn't say goodbye and hung up. I am not her "Tata", I introduced myself to the employee.
I came for vaccination, and the nurse, as usual, was not at her workplace.
The service is terrible, the doctors are never at their workplace. You constantly have to look for the nurse and call — complete chaos.
I came to the endocrinologist, and Leila Khabidullovna was at the appointment.
Leila Khabidullovna is a wonderful doctor, many thanks to her.
I am registered at a district in Kaskelen. I caught COVID, the doctor promised to come, but we waited 3 days, and she never came. No one calls, writes or shows up.
It is impossible to get through to the reception. The nurse is an uncouth rude woman, though what else can you expect from Kaskelen. I called her to ask whether the doctor was working, and she rudely snapped at me: "I have no time, don't bother me" — and hung up. What kind of attitude is that? The doctor promised to come, we waited 3 days, but she never came. They don't call, don't write, don't show up, but when it comes to asking for insurance money — they'll find you right away, call and write. Zero service?
I was seen by the paediatricians at district 8, I had never come across such a medical centre before.
Both the doctor and his assistants do their work at a very high level, thanks to everyone.
I had to deal with the fact that the offices here work on an arbitrary schedule — whenever they feel like it.
I don't advise going here: the offices work whenever they feel like it.
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