ID Senim R

1.613 reviewsRated 1.6 out of 5, 13 reviews
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Address
ulitsa Tole bi,1
Opening hours
Mon–Fri 08:00–20:00 · Sat 08:00–15:00
Doctors
Not collected yet
Metro
No metro nearby

Clinic photos

Clinic doctors

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Services and prices

This clinic’s services have not been listed yet.

About the clinic

Appointments
By appointment, during the clinic’s opening hours
Opening hours
Mon–Fri 08:00–20:00 · Sat 08:00–15:00
Booking
Through the portal — for a free slot in the doctor’s schedule. The clinic calls you back and confirms the request.
Doctors
This clinic’s doctors have not been collected on the portal yet
Doctors’ documents verified
Nothing to verify yet: this clinic’s doctors have not been collected on the portal
Consultation languages
The clinic has not said which languages consultations are held in
Patient age
The clinic has not said from what age it sees patients
Services
The clinic has not sent its list of services yet
Address
ulitsa Tole bi,1
Equipment
The clinic has not sent its list of rooms and equipment yet
Parking
The clinic has not said whether there is parking at the building
Accessibility
The clinic has not provided details of ramps, lifts or accessible toilets for patients with limited mobility

Certificates and licences

The clinic has not provided the portal with its certificates and licences. We will ask for them and show the scans here as soon as the clinic sends them.

How to get there

Address
ulitsa Tole bi,1
Metro
No metro station nearby
Opening hours
Mon–Fri 08:00–20:00 · Sat 08:00–15:00

Clinic reviews

Overall rating1.6

13 reviews

Rating breakdown

  • 5 out of 52
  • 4 out of 50
  • 3 out of 50
  • 2 out of 50
  • 1 out of 511
  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I had to deal with the staff, and the impression left was terrible.

    Disliked

    The employees are constantly not there, you can't wait for anyone. And to collect your card, you have to go through a whole saga.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I had to go to this hospital when my condition was really bad.

    Disliked

    In the end I only regretted it: the doctor will definitely go on holiday, and they won't issue me a referral to another hospital — I'll have to go to a paid one. And the physician may even surprise you and say to wait until the ENT returns.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I needed to book an appointment, and I called the phone number listed.

    Disliked

    They never pick up the phone, so why even list it? How are you supposed to book an appointment then? Today I called many times, and on other days you have to go there at random.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I needed a simple certificate from a dentist. At another normal dental clinic they took a 3D scan and gave me a disc, but here they demand a printout — and it's unclear why it's even needed.

    Disliked

    The staff and doctors are incompetent, the working methods are primitive. It is impossible to get through to them — they won't pick up the phone anyway, so there's no point calling them.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    Today I had an appointment with an endocrinologist.

    Disliked

    The doctor is terrible, has no ethics. Didn't want to look at the medical history, didn't even properly look at the ultrasound.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I submitted documents to be registered with a doctor, but the issue still hasn't been resolved — neither registered nor refused.

    Disliked

    I've been waiting more than a month, and the child is already 3 months old.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    The number listed first, which is a landline, actually belongs to a private individual. I got through, and this person started shouting that he had been terrorised for three months already, and demanded that the polyclinic staff tear themselves a new one. He was very wound up.

    Disliked

    I very much ask you not to disturb this person and to remove the Almaty landline number.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I called to find out the phone number of Asyl Arman polyclinic, because it is listed incorrectly in 2GIS.

    Disliked

    I encountered rudeness from the reception: the girl said she couldn't talk for more than 2 minutes. If you monitor the average call time, don't forget about quality! In the end she didn't say goodbye and hung up. I am not her "Tata", I introduced myself to the employee.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I came for vaccination, and the nurse, as usual, was not at her workplace.

    Disliked

    The service is terrible, the doctors are never at their workplace. You constantly have to look for the nurse and call — complete chaos.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    5.0Rated 5.0 out of 5

    Patient story

    I came to the endocrinologist, and Leila Khabidullovna was at the appointment.

    Liked

    Leila Khabidullovna is a wonderful doctor, many thanks to her.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I am registered at a district in Kaskelen. I caught COVID, the doctor promised to come, but we waited 3 days, and she never came. No one calls, writes or shows up.

    Disliked

    It is impossible to get through to the reception. The nurse is an uncouth rude woman, though what else can you expect from Kaskelen. I called her to ask whether the doctor was working, and she rudely snapped at me: "I have no time, don't bother me" — and hung up. What kind of attitude is that? The doctor promised to come, we waited 3 days, but she never came. They don't call, don't write, don't show up, but when it comes to asking for insurance money — they'll find you right away, call and write. Zero service?

    ID Senim Rulitsa Tole bi,1
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  • Patient

    5.0Rated 5.0 out of 5

    Patient story

    I was seen by the paediatricians at district 8, I had never come across such a medical centre before.

    Liked

    Both the doctor and his assistants do their work at a very high level, thanks to everyone.

    ID Senim Rulitsa Tole bi,1
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  • Patient

    1.0Rated 1.0 out of 5

    Patient story

    I had to deal with the fact that the offices here work on an arbitrary schedule — whenever they feel like it.

    Disliked

    I don't advise going here: the offices work whenever they feel like it.

    ID Senim Rulitsa Tole bi,1
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