Sarsenova Elena Andreevna
Why you can trust this doctor
- Work experience15 years
- Who they seeChildren aged 3 years and over and adults
10 000 ₸
Klinika «Aysulu», ul. Gogolya, 86, Almalinsky district
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30 doctors23 reviewsfrom 8 000 ₸ to 12 500 ₸
10 000 ₸
Klinika «Aysulu», ul. Gogolya, 86, Almalinsky district
Choose a convenient date and time
Price on request
Klinika «Samgau», mkr. Kalkaman-2, ul. Abisheva, 71, Auezovsky district
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8 000 ₸
Klinicheskiy gospital «Medet», ul. Rozybakieva, 34, Zhetysu district
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8 500 ₸
Klinika «Medeu Plyus», ul. Papanina, 220, Auezovsky district
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12 500 ₸13 500 ₸−7%
Spetsializirovannyy tsentr «Khabar-Med», ul. Baytursynova, 31, Auezovsky district
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8 500 ₸
Klinika «Medeu Plyus», ul. Papanina, 220, Auezovsky district
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Reviewed by medical editorPortal Editorial TeamMedical editorial team
Overall rating4.7
23 reviews
5 reviews of 23
3 reviews of 23
Review of doctorKaliev Erzhan Maratovich
I came with examination results that I could not make sense of myself. They set out a plan for three months and scheduled a follow-up appointment. After a month it became noticeably easier.
Coordinated the treatment with my other doctor.
Thank you for your review. We have passed your words on to the doctor and will discuss the comment at our morning meeting.
Review of doctorKaribaev Askhat Alekseevich
I came with the results of tests that I could not make sense of myself. We talked calmly and without haste, even though there was a queue in the corridor. I only regret that I did not come earlier.
The appointment started on time, without waiting.
Review of doctorTursynbekov Arman Samatovich
I booked an appointment after two months of unpleasant symptoms. They showed me the scans on the screen and explained what could be seen there. I will book again.
He made sense of the old discharge summaries that I brought in a stack.
They spent a long time looking for my file at reception.
Review of doctorTursynbekov Arman Samatovich
Kept putting off the visit until it started bothering me every day. They talked calmly and without rushing, even though there was a queue in the corridor. I'm continuing to be seen here.
A thorough examination and clear explanations.
I had to ask about the side effects myself.
Review of doctorKaribaev Askhat Alekseevich
Brought my child, before that we had seen two doctors with different prescriptions. They ordered a minimum of tests and explained why each one was needed. I only regret not coming earlier.
Did not order a single unnecessary test.
A second opinion in Almaty is a consultation with another doctor based on the examination results you already have, when the diagnosis needs to be clarified or a treatment approach needs to be chosen. It is sought for complex and rare diseases, disputed conclusions, before surgery, or when the prescribed treatment does not produce the expected effect. The doctor studies the discharge summaries, scans and tests, assesses how complete they are and explains what options there are going forward.
A second opinion is a review of existing examinations and conclusions by another specialist who looks at the situation with fresh eyes. The service is provided by a physician, and it helps to understand how well-founded the previous conclusions and prescriptions are.
A second opinion gives the doctor a full picture of the course of the illness, and the patient — clarity in a disputed situation. The specialist studies discharge summaries, images and test results, comparing them with each other and with the person's complaints. They check whether all signs and concomitant conditions were taken into account during the initial review. It is not uncommon to find that some of the data is outdated or was interpreted one-sidedly. The doctor answers a specific question: whether the previous logic of examination and management is confirmed. The patient receives a clear explanation of why some steps are justified and others should be reconsidered. Such a review reduces anxiety and helps to make a balanced decision about further actions.
A second opinion does not replace an in-person examination and does not establish a final diagnosis instead of the attending doctor. The specialist works with documents and the person's account, so they cannot assess the condition of the skin, muscle tone or the sound of breathing. They do not cancel or adjust prescriptions directly, but only indicate which questions should be discussed with the observing doctor. If there is not enough data, the review will show which examinations are missing for clarity. Instead of a ready-made decision, the person receives a reasoned opinion and a list of clarifying steps. It is precisely this boundary that helps to understand what a second opinion is: it clarifies the picture but does not substitute for live contact with a doctor. To clarify disputed details, one should return to the specialist who manages the person on an ongoing basis.
A second-opinion appointment is structured as a review of the materials already available and a face-to-face conversation with the doctor. Below is a description of the steps that make up the meeting and how long each stage takes.
A second opinion begins with the doctor getting acquainted with the documents brought in and listening to the patient's history. The patient describes what is troubling them, when the first changes appeared and how the follow-up proceeded up to this day. The specialist then clarifies the details: asks about past conditions, lifestyle and what has already been done previously. The results of examinations, scans and discharge summaries are reviewed separately to understand what the previous conclusions were based on. The doctor may ask clarifying questions and request to see those documents that the patient considers secondary. After that, they compare what they have seen and heard and explain which points raise doubts and which are confirmed. How the appointment goes largely depends on how complete the papers brought in are, so it is worth laying them out in order in advance. At the end of the conversation, the patient receives an analysis of the situation and understands what steps are possible next.
| Stage | What happens | How long it takes |
|---|---|---|
| Introduction and history taking | The patient talks about their complaints and follow-up | A few minutes |
| Clarifying questions | The doctor asks about details and lifestyle | A short part of the conversation |
| Review of documents | Scans, discharge summaries and results are studied | The main part of the time |
| Comparison of data | The doctor compares the conclusions with their own observations | A few minutes |
| Explanation and answers | The situation is explained to the patient and questions are answered | The concluding part of the meeting |
As a result of the meeting, the patient leaves with a verbal analysis of their situation and an understanding of which findings in the previous conclusions are confirmed. The doctor formulates which questions remain open and what should be paid attention to during further follow-up. The patient is explained which examinations have already been carried out and whether they are sufficient for a clear picture. If the data are insufficient, this is stated directly, without substituting gaps with assumptions and general words. Separately, it is discussed which options for further action exist and how they differ from one another. The patient can ask questions and clarify what remained unclear after the conversation. A written conclusion is not always provided, so it is better to write down the important points yourself or ask a relative to help with notes. Such an analysis helps to calmly think over the situation and make a decision without haste.
Before an appointment for a second opinion in Almaty, it is important to gather information about your condition and prepare documents. Calm preparation saves time and helps the doctor understand the situation more accurately.
Complaints should be written down on a sheet of paper in the order in which they appeared, indicating when they started and how they changed. Separately list which examinations have already been done and which specialists have seen you before. Formulate the questions you want to ask the doctor so that you do not forget them during the conversation. If the complaints worsen with exertion, after eating or at rest, note this as a separate line. Write down what changes in how you feel have appeared recently and what you associate them with. It is useful to indicate how the condition affects work, sleep and everyday activities. Such a list, together with the answer to the question of what to bring with you, makes the conversation focused and does not take up time with recollections.
A second opinion in Almaty is most often requested when there are doubts about an already established diagnosis or proposed treatment. How often the case is reviewed again depends on how quickly the condition changes and new data appear.
A second opinion in Almaty is most often requested by patients with long-standing or poorly treatment-responsive conditions, when the initial plan does not bring the expected dynamics. This group includes people with oncological and haematological diseases, in whom the choice of tactics determines the further course of events. Patients with neurological and cardiac problems seek a review of the conclusion if symptoms persist despite the measures taken. Women with pregnancy complications and patients with gynaecological conditions seek an alternative view before a serious intervention. People with rare and difficult-to-recognise diseases need a repeat analysis, since their condition rarely fits the typical picture. Relatives of seriously ill patients initiate a review when it is necessary to weigh the risks and understand whether any options have been missed. Patients after an unsuccessful intervention or an unexpected reaction to the measures taken also fall into this category. Before agreeing to a serious step, it is useful to hear the reasoned position of another specialist rather than act out of inertia.
| Situation | Is it done | Why |
|---|---|---|
| The diagnosis raises doubts | It is done | The conclusions need to be checked |
| A serious intervention has been proposed | It is done | It is important to weigh the alternatives |
| The condition has sharply worsened | It is postponed | Emergency care is needed first |
| There are no documents or scans | It is postponed | There is nothing to analyse again |
| The treatment is producing results | It is postponed | There is no reason to change the plan |
The frequency of the repeat review is determined by the attending physician, not by the patient themselves, and it depends on the speed of changes in the condition. With a stable course and a clear picture, a single review is sufficient, after which the tactics are no longer changed. If the disease progresses or new symptoms appear, the question is revisited as fresh examination data become available. In rare conditions and unclear test results, a review may be required repeatedly until the picture becomes clear. After a serious intervention or a change of approach, it is useful to verify the conclusions with an independent specialist to make sure the chosen path is justified. When the indications change, previous conclusions lose their relevance, and they have to be reviewed anew. The patient should keep all conclusions, scans and discharge summaries in one place, so that each new review relies on a complete history. A reasonable guideline is to return to a review when circumstances change, rather than according to a fixed schedule.
In Almaty, second opinion services are offered by clinics of various profiles, and comparing the conditions helps you choose the right one. Below is how many options are gathered on the portal and what details to look at when choosing.
The portal gathers thirty clinics in Almaty where you can get a second opinion in Almaty, and thirty doctors who provide consultations in this area. Among them are medical centres with different sets of specialities, so a suitable option can be found for almost any task. Some institutions see patients in the city centre, others in residential areas, which affects travel and appointment times. The doctors represent different profiles, and this allows you to find a specialist for a specific area. Each clinic lists its address, contacts and working hours, which simplifies the initial comparison. Patient reviews help you understand how the appointment is organised and how attentively questions are addressed. Before booking, it is worth opening several profiles in a row and selecting those where the doctor's profile and a convenient location coincide.
The clinic profile on the portal contains the address, list of doctors, appointment schedule and patient reviews, and this information should be reviewed in order. The address helps you assess the journey and understand whether it is convenient to get there by public transport or by car. The list of doctors indicates specialisations, so you can immediately see who provides consultations in the required area. The schedule shows on which days and at what hours you can get a consultation, which is important with a busy schedule. Patient reviews complete the picture: they often mention how much time was devoted to reviewing the documents. When comparing several profiles, it is useful to write down the matching points and note the discrepancies. This approach helps to filter out options that lack the necessary information and focus on suitable ones.
You can book a second opinion in Almaty via the form on the service page by choosing a convenient time. After you submit your request, you will be contacted to confirm it, and then all that remains is to prepare the documents for the consultation.
A request for a second opinion in Almaty is made directly on the service page, where you first need to choose a convenient time from the available slots. The form is short: it is enough to provide your name and phone number, and registration on the portal is not required. Booking an appointment in Almaty takes no more than a minute if you keep your phone at hand and decide in advance which day suits you. After the form is submitted, the request goes to a coordinator, who checks the chosen time and, if necessary, suggests a replacement. Confirmation arrives as a message to the number you provided, so it is important to check that the digits are correct before submitting. If the time in the message does not suit you, it can be rearranged without filling in the form again. Keep the confirmation message: it contains details that will be useful when preparing for the consultation.
| Step | What the portal does | What the patient should do |
|---|---|---|
| Checking the request | Verifies the chosen time | Wait for a message |
| Confirmation | Sends a message with the details | Check the phone number |
| Agreeing on the time | Offers another slot | Reply to the message |
| Preparing documents | Reminds you of the list | Collect the discharge summaries and scans |
| Visit | Passes the data to the coordinator | Come at the appointed time |
A second opinion in Almaty remains a tool for verification, not a replacement for the treating physician. The discussion of it should end with what decisions the reader makes next.
A second opinion in Almaty gives neither a verdict nor a cancellation of previous prescriptions, but an independent view of the picture already assembled. Its value shows where doubts remain about the interpretation of examinations or the choice of the further path. Calm disagreement of one specialist with another is a normal part of professional practice, not a sign of error. Differences in approaches more often concern the order of actions and priorities than the facts themselves. If both doctors agree on the main points, this strengthens confidence and removes unnecessary anxiety. If discrepancies remain, there is grounds to ask clarifying questions and return to the discussion. It is not worth postponing the review of doubtful cases: uncertainty accumulates and hinders decision-making. Rely on the written conclusion and on the logic that was explained to you in words.
The portal does not provide medical services and does not replace a consultation with a doctor. The information on condition pages is for reference only.
| Doctor | Initial consultation | Follow-up | Online |
|---|---|---|---|
| Sarsenova Elena Andreevna | 10 000 ₸ | 7 000 ₸ | — |
| Kaliev Erzhan Maratovich | — | — | — |
| Zhaksybekov Roman Viktorovich | 8 000 ₸ | 6 000 ₸ | — |
| Nauryzbaeva Ayzhan Zhandosovna | 8 500 ₸ | 6 000 ₸ | 5 500 ₸ |
| Tursynbekov Arman Samatovich | 12 500 ₸ | 9 000 ₸ | — |
| Karibaev Askhat Alekseevich | 8 500 ₸ | 6 000 ₸ | 5 500 ₸ |
Second opinion: Therapist, Gastroenterologist, Dermatovenereologist, Cardiologist, Dentist, Nephrologist and 14 more. The consultation price and available times are shown on each doctor’s card.