Madisson estetic
- Opening hours
- Mon–Sun 10:00–19:00
- Doctors
- Not collected yet
- Metro
- No metro nearby
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Overall rating3.0
12 reviews
My appointment essentially did not take place: it seems the clinic deceived all its clients. The former employees were dismissed, and the clinic itself either moved or was liquidated.
I am outraged that they did this to all the clients. To those who want to get their money back, I suggest we join forces and go to the police.
I booked an appointment in advance, arrived, but everything turned out to be closed. I cannot get through — the phone is disconnected.
Irresponsible people: they took my money, but I never had a single procedure. Simply terrible! I do not know how to find them now. I want my money back.
I came by booking, but on site it turned out to be closed. And 20 minutes before arriving I had called and checked.
The service left a not very good impression.
I came to the centre by booking, at the appointed time, but it turned out to be closed, there was no light inside.
The service is terrible: they hang up on the number provided, and via the WhatsApp link they can't find me. A shady outfit!
I came for an appointment, and just that alone was irritating — it's far to travel.
Even one star is too much. Rude, don't say hello, fixated on money, as if I had come for free. Disgusting little people. And it's far to travel. I won't come again and won't recommend it to anyone.
The appointment with the cosmetologists went well, I liked everything.
The staff are welcoming, and a special thank you to the cosmetologist doctors.
The appointment went by booking and on time, without delays. The rooms are clean, and parking is convenient. The cosmetologist Zhanel did painful procedures for me — cleansing, plasmolifting and PRP — very carefully, gently and without trauma. She opened all the products in front of me.
I liked that everything was on time and by booking, without delays, the rooms are clean, and parking is convenient. The cosmetologist Zhanel performed painful procedures — cleansing, plasmolifting and PRP — very carefully, gently and without trauma, opened all the products in front of me, gave a lot of useful advice and in the following days asked whether everything was fine. Thanks to her for the attention and care. There are also pleasant promotions. An excellent salon and cosmetologist, I will now go to her.
I came to this medical centre for the second time.
Good day! I liked the medical centre in every way, especially the cleanliness. I would like to say a big thank you to the cosmetologist Ms Zhanel. I will go again in the future.
Recently I came for an appointment. I really liked that it is close to home. A friend recommended this place to me.
Despite the difficulties in 2020, one should start 2021 in a good mood and not forget about self-care. I want to start with facial care. The cosmetologist was very pleasant and friendly. I don't remember the name, it seems to start with Zh.
Good evening! I visited your centre on 8 January.
I really liked the facial cleansing, the cosmetologist Zhanel was welcoming and very friendly. I am also thinking of coming to you and getting a peel. Thank you! And I recommend it! The prices for the procedures are very reasonable.
I had an appointment with the cosmetologist Zhanel.
I liked the salon: the staff are welcoming and pleasant, and, most importantly, they know their job well. I recommend it to everyone.
I came for a cleaning, but during the procedure the doctor started pushing other procedures on me. I refused twice, but they kept pressuring me, and in the end I agreed to a second procedure that I did not like. I complained to the accountant and the administrator, but no one reacted. They do not have a complaints book, and they do not allow access to the management. I got through to their branch in Astana, where they tried to resolve the issue. That same evening the doctor called me, displeased that I had complained, and instead of apologising she upset me a second time.
I left in tears and wasted my money. The doctor pushed other procedures, would not stop after my two refusals, and under pressure I took a second procedure that I did not like. No one reacted to my complaints to the accountant and the administrator, there is no complaints book, and they do not allow access to the management. The doctor called, displeased that I had complained, and instead of apologising she upset me a second time. The attitude is terrible, no ethics or respect for the client's problem. I definitely do not recommend it. Astana, teach your Almaty colleagues some sense!
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