Initial consultation in Almaty: 191 doctors

I came with an old problem that had been treated three times before without success. They set out a three-month plan and scheduled a follow-up appointment. After a month it became noticeably easier.

Kept putting off the visit until it started getting in the way every day. Half of the previous prescriptions were cancelled, with an explanation of why they weren't needed. Recommended her to my mum and sister.

I brought my child; before that we had seen two doctors with different prescriptions. They talked calmly and without rushing, even though there was a queue in the corridor. The result came sooner than I expected.

I was referred from work after a routine check-up, and I really didn't want to go. They reviewed the previous treatment regimen and set out a new one week by week. The result appeared sooner than I expected.

I came with test results that I could not make sense of myself. They showed the scans on the screen and explained what could be seen there. It is too early to judge, but the approach inspires confidence.