I booked an appointment with this doctor for 06:30 in the morning. When I arrived, he was not there: the door of office 204 was open, but the light was off. I knocked, asked if anyone was there, said “good morning!”, but no one answered. I knocked and pulled at the doors of the other ENT offices — they were closed. Then I went down to reception and asked them to find the doctor. After 15 minutes, reception woke him up and said he would come now. I asked: “is he asleep?” — I was told no, although that was a lie. He came out of office 204. I said that I was booked for 6:30 and asked why he was not at his post. He started to get indignant that he was here. I asked: “were you asleep? Why take a schedule for 6 and 6:30 in the morning then?” — he did not even apologise, became nervous and replied: “I am a human being too.”