Patient
Patient story
I booked an appointment through the website, but the doctor did not want to see me because she had asked not to book anyone with her through the website. I was asked to rewrite the receipt for another doctor, whose appointment costs three times less. I turned to the clinic administration, and these issues were resolved. After that, the appointment proceeded in parallel with another patient and lasted no more than 10 minutes. At the appointment, tests were prescribed which, as it later turned out, had to be taken at the same clinic, otherwise a follow-up appointment is paid, which was not warned about in advance. Treatment was prescribed for two months, then a third appointment, based on the results of which it will be possible to judge the quality of treatment.
Liked
I cannot say anything bad about the doctor's qualifications.
Disliked
I did not like that the doctor did not want to see me because she had asked not to book appointments with her through the website; that they asked me to rewrite the receipt for another doctor, whose appointment is three times cheaper; that the appointment was conducted in parallel with another patient and lasted no more than 10 minutes; that the tests had to be taken at the same clinic, otherwise a follow-up appointment would be paid, and this was not agreed in advance. I would like the organisational aspects to be sorted out, and if the doctor does not plan to see any more patients today, to be notified in advance.