Patient
Patient story
I had an appointment with this doctor.
Liked
The doctor turned out to be excellent and very attentive.
Rated 4.7 out of 5 · 61 reviews
I had an appointment with this doctor.
The doctor turned out to be excellent and very attentive.
The appointment with the doctor went well.
The doctor seemed quite good to me, everything went well.
The appointment went well.
Everything went well.
I have known this doctor since 2015. I was under his care before pregnancy, during pregnancy and I continue to be under his care now.
Throughout all my visits I received only a positive and friendly attitude. The doctor approaches the solution of any problem attentively and professionally. Many thanks!
The appointment went quickly and professionally, everything was clear and precise.
I liked everything. The doctor gave recommendations and instructions, it was pleasant that I was cared for. Thank you very much.
I have been seeing Olga Evgenievna since 2010, back then she worked at another clinic, and today I found her at the Emirmed clinic.
Olga Evgenievna is an excellent doctor, friendly, specific, knows her stuff. I also liked the clinic.
The appointment with this doctor went well.
I liked that the person is involved in the process and loves their work, they empathise and guide. I would like there to be more such specialists in our country.
The appointment took place, the doctor listened to me.
The doctor is qualified, everything was explained to me well.
The appointment took place, and I was left with an impression of the doctor as a specialist.
The doctor is very competent, works carefully and gently, and for her specialisation this is not unimportant.
The appointment took place, I was listened to and examined.
Everything went well: I was listened to and examined.
I had an appointment with the doctor, and my tests were mixed up: they showed gonorrhoea, after which a repeat PCR was done, and there was nothing there.
The doctor turned out to be inexperienced, because of this mistake my husband and I almost got divorced.
The appointment took place, and I was left with an impression of the doctor.
The doctor was polite and tactful.
The appointment took place, and I was given a bill.
The advertisement stated one amount — 3500, but I had to pay 6150 tg. I don't understand why they write such prices if you still have to pay extra.
The appointment went well, I liked everything.
I really like Olga Evgenievna — she is a true professional, very sensitive, attentive and empathetic. A very competent and incredibly pleasant woman.
The appointment took place, the doctor listened to me and prescribed treatment.
The doctor is experienced and very polite, the treatment was prescribed, and nothing unnecessary was written out.
The appointment went well.
The doctor is wonderful, very kind and attentive.
I booked in advance through the doq.kz website for an appointment with the gynaecologist Ligay Olga Evgenievna at the Emirmed clinic for 13:00, because it was important for me not to be late — at 14:00 I needed to be at the Green Bazaar, and the clinic was on the way. At the reception desk they started entering my details again, even though everything had already been filled in during the online booking. I paid for the appointment and again asked at reception where to go — no one told me. I went up to the second floor, at office 201 a girl with a small child was sitting without an appointment; I said that I was booked for 13:00, she replied that a patient was already inside. I waited 15 minutes, knocked — the doctor said an appointment was in progress. I waited another 30 minutes, knocked again and reminded her that I was booked for 13:00, and 45 minutes had already passed. The doctor simply said: "Come in." In the office it turned out that she had seen a patient booked for 16:00, because she had arrived earlier. I refused the appointment, as I could not wait any longer, and wasted an hour for nothing. I went to the cash desk to get my money back — they sent me to reception, reception — to the head doctor. Without apologising, he said that the refund would be in 3 days.
Very disappointed with the appointment. Complete disorganisation: they re-enter your details at reception, they don't tell you which room to go to. The doctor saw not the patient with an appointment, but the one who arrived earlier, even though my time was 13:00, and I waited 45 minutes. It gives the impression that the doctor's main goal is to see as many patients as possible, and pre-booking is not needed. Indifference to the patient and zero customer focus: at the cash desk they sent me to reception, from there to the chief doctor, and he, without a single apology, informed me that a refund would be in 3 days. When I booked, on doq.kz I saw 39 positive reviews and only 3 negative ones, and thought it couldn't be all that bad. But those 3 negative ones outweigh all 39 positive ones. The doctor shows complete disrespect for other people's time. If you value your time, your nerves and expect basic respect — avoid this doctor!
I had an appointment with a gynaecologist.
The doctor is very good, attentive. Nothing unnecessary was prescribed to me. There was no rudeness, although I read about rudeness in the reviews. She is a very nice and intelligent woman.
The appointment took place, the doctor listened to me and explained everything in detail.
The doctor is very good, polite and experienced, knows her job, explained everything properly. I recommend her to everyone.
The appointment took place, everything was explained to me.
The doctor is pleasant and experienced, explained everything to me.
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