Patient
Patient story
Менде қабылдау болды, дәрігермен кездестім.
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Дәрігер адал жұмыс істейді.
Rated 4.8 out of 5 · 58 reviews
Менде қабылдау болды, дәрігермен кездестім.
Дәрігер адал жұмыс істейді.
During the appointment my ears were irrigated, and the nozzle damaged my ear. After that I went to another clinic, and there I was diagnosed with post-traumatic otitis.
The director of the clinic contacted me personally and reimbursed the treatment at their clinic, so I have no complaints about the clinic itself — they reacted quickly and apologised.
But four months have already passed, and I still feel the consequences of the doctor's mistake: my ear periodically feels blocked, there is discomfort, sometimes it even hurts. I think this discomfort will stay with me for a long time yet, so even though the clinic reimbursed the money for the treatment there, I consider it fair to leave this review here. As for the doctor's behaviour — I still consider it unacceptable to 'get scared' and not inform the patient about the mistake, to continue irrigating the ear knowing about the wound, and not to take urgent measures to reduce the consequences of the injury.
The appointment took place at the clinic, it was clean there and everything was fine.
Yerlan Abeukhanovich is an excellent diagnostician, he immediately saw that the cause of the cough was in the nose.
The appointment went calmly, without haste. The doctor listened to me attentively and took all my complaints into account.
I really liked the attitude towards me as a patient. The doctor was in no hurry, gave me the chance to say everything that was bothering me. The office has modern equipment, and my nasopharynx was immediately examined with an endoscope.
The appointment went well: the doctor turned out to be experienced and calm, he helped me solve the problem with snoring — as it turned out, the cause was polyps.
The doctor is calm and knowledgeable, a true professional in his field, he helped sort out the snoring.
I came for earwax removal. It took about five minutes in total.
I immediately felt that my quality of life had changed. The doctor is a professional, does everything carefully.
We came for an appointment because of a lingering runny nose; my son's adenoids were severely inflamed, and he started snoring in his sleep.
We liked the doctor, he conducted a thorough examination, was attentive and calm. The treatment helped — at night my son began to sleep peacefully. All the equipment is modern, I recommend.
The appointment took place, I was satisfied.
The doctor is good and knowledgeable.
The appointment with the doctor took place, and everything was explained to me correctly.
He is definitely a professional in his field, the explanations were correct, and I trust him.
The appointment took place, we liked everything.
The doctor is very good and knowledgeable, he prescribed treatment for us, and we will continue to be seen by him.
The appointment took place, and I was left with an impression of the doctor.
The doctor is very competent.
I had an appointment with the doctor.
The doctor was very attentive, examined me carefully and explained everything.
Мен қабылдауда болдым, дәрігермен кездестім.
Дәрігерді білікті маман деп бағаладым.
The appointment took place with the ENT doctor Ospanov Yerlan Abeukhanovich. During the consultation I felt calm and confident, the doctor delved into my complaints rather than asking formal questions. The examination was conducted carefully, gently and delicately, without haste.
I was impressed by the doctor's high professionalism and attentive attitude. He explained in accessible language what was happening in the body, what options for solving the problem existed, which treatment approach was most optimal and why it was the one recommended. There was no aggression, pressure or unnecessary prescriptions — only clear logic and an evidence base. I recommend Ospanov Yerlan Abeukhanovich as an attentive, involved and very knowledgeable ENT doctor, to whom you can entrust your health.
The appointment took place with a very knowledgeable and competent specialist who knows his business well. I was examined and prescribed treatment, and it turned out to be very effective.
The doctor is very competent and knowledgeable, knows his business. He conducted the examination, prescribed treatment, and it was very effective.
I lowered the rating by one point because the clinic does not have the necessary equipment for X-ray and diagnosis of diseases. It is inconvenient to travel to find where to have a head scan done, and then return to the treating doctor again.
The appointment took place, and I was left with an impression of the doctor.
The doctor is very knowledgeable, sensitive and polite.
We had an appointment with the doctor.
The doctor is good and attentive. I liked how he treats the child, and that he explains everything clearly.
The appointment took place, I was satisfied.
The doctor is attentive and professional.
The appointment went well, I was prescribed treatment and told what the issue was.
Everything went well, the doctor told me what the issue was.
I chose the doctor by reading reviews, and my choice turned out to be a good one.
I liked that he conducted the appointment calmly and adhered to a professional evidence-based approach. The clinic is good, and the girl at reception is very pleasant and polite.
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