
Tutanova Dinara Alibekovna
Why you can trust this doctor
- Work experience17 years
- Who they seeAdults only
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Emdeu, ul. Sarayshyk, 34
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2 doctors107 reviews

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Emdeu, ul. Sarayshyk, 34
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Lucem medical clinic (Lyutsem medikal klinik), ul. Amanat, 2
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Reviewed by medical editorPortal Editorial TeamMedical editorial team
Overall rating4.7
107 reviews
5 reviews of 107
Review of doctorBaygambetova Raushan Beysengalievna
I had an appointment with a dermatologist.
The doctor is great, I give three pluses.
Review of doctorBaygambetova Raushan Beysengalievna
Қабылдауым өте жағымды өтті.
Дәрігер менімен жақсы сөйлесті, бәрін түсінікті етіп түсіндірді. Барлығы ұнады.
Review of doctorBaygambetova Raushan Beysengalievna
I had an appointment with the doctor.
The doctor was attentive and tactful. The procedure went very well.
Review of doctorBaygambetova Raushan Beysengalievna
Қызмет көрсету барысында болдым, маған қызмет көрсетілді.
Қызмет көрсету сапасы көңілімнен шықты, маған бәрі ұнады.
Review of doctorBaygambetova Raushan Beysengalievna
The appointment went well, the doctor listened to me attentively.
The doctor turned out to be very sensitive, explained everything to me in detail, gave recommendations, and at the same time there was absolutely no pressure towards any services.
Acne treatment in Astana is carried out by dermatologists: they assess the form and severity of the rash, the condition of the skin and select therapy taking into account individual characteristics. It is worth consulting a doctor for persistent or painful rashes, marks and scars after them, and also if self-care does not help. The specialist explains how to care for the skin and, if necessary, refers to other doctors.
Acne treatment is the work of a dermatovenerologist with acne, in which the doctor assesses the condition of the skin and selects an approach. The patient receives a clear follow-up plan, rather than a one-off consultation with no continuation.
Acne treatment gives the doctor the opportunity to see how the skin responds to the chosen approach and to adjust it in good time. The dermatovenerologist assesses which rash elements predominate: closed and open comedones, inflammatory nodules or superficial pustules. The patient, in turn, understands what is happening to the skin and why some areas heal faster than others. Regular examinations show whether the inflammation is subsiding and whether scars are appearing in place of previous breakouts. The doctor also notes how the skin tolerates the care and whether irritation or dryness occurs. For the patient, this is also a way to ask questions about diet, skincare and everyday habits that affect the condition of the skin. The practical conclusion is simple: the more consistently a person follows the dermatovenerologist's recommendations, the clearer the picture becomes and the more accurately the doctor sees what works in their particular case.
Acne treatment does not replace an examination of the internal organs and does not answer questions that lie beyond the skin. The dermatovenerologist assesses the breakouts, their nature and location, but does not take on the role of an endocrinologist or gastroenterologist. If the doctor notices signs requiring another specialty, they refer the patient to a colleague rather than expanding their own tasks. Nor will this service show the exact cause of the breakouts in a particular person: acne is almost always made up of several factors acting simultaneously. It also does not provide an answer about the state of the hormonal background — that requires separate tests and the conclusion of a relevant specialist. Nor does it address cosmetic tasks such as peels or cleansing if those are prescribed outside the follow-up plan. The conclusion for the patient: it is reasonable to perceive such work as part of the overall picture of health, and if an internal cause is suspected, not to postpone a visit to the right specialist.
A dermatology appointment for acne begins with a conversation and an examination, and ends with a clear plan of action. Below is a description of how the procedure is carried out at the clinic, what stages the visit consists of, and how much time is allotted to each step.
An appointment for acne begins with a conversation, during which the doctor clarifies the complaints, how long the rash has been present, and how the skin responded to previous care. The dermatologist then examines the face, back and chest under good lighting, assessing the type of rash and the condition of the skin between the lesions. The specialist may use a magnifying glass or a dermatoscope to examine individual lesions and not miss signs that resemble acne. If necessary, the doctor asks questions about diet, stress, cosmetics and general health, as these circumstances affect the picture of the skin. After the examination, they explain what the appearance of the rash is associated with and which areas are affected most. Next, management options are discussed: care, procedures or follow-up with related specialists, if appropriate. At the end of the visit, the patient receives a written conclusion describing the condition of the skin and recommendations for further steps.
| Stage | What happens | How long it takes |
|---|---|---|
| Conversation and history taking | The doctor clarifies the complaints and the history of the rash | A few minutes |
| Skin examination | Assessment of the face, back and chest under good light | Up to ten minutes |
| Dermatoscopy | Examination of individual lesions under magnification | A couple of minutes |
| Explanation of the picture | The doctor talks about the type of rash and the areas affected | A few minutes |
| Conclusion and recommendations | The patient receives written recommendations | Up to five minutes |
During an appointment for acne, a person most often does not experience pain, as examining the skin does not require any intervention. Dermatoscopy feels like a light touch of the instrument against the skin, sometimes cool to the touch. If the doctor performs a cleansing or another manipulation, brief tingling and warmth in the treated area are possible. Immediately after the visit, the skin may look slightly reddened, especially in the places that were in contact with the instrument. This redness usually does not last long and goes away on its own, without requiring any special measures. Some note dryness or slight tightness in the first hours, which is associated with the treatment of the skin. If pronounced discomfort appears after the appointment, it is worth telling the doctor about it rather than waiting for the condition to change on its own.
Preparation for a visit about acne begins long before the doctor's office and largely depends on the patient themselves. A calm attitude and information gathered in advance help the doctor assess the skin's condition more quickly and choose a suitable approach.
On the eve of the visit, it is worth refraining from squeezing and traumatising breakouts on the face, because fresh damage prevents the doctor from assessing the true picture of the skin. A day before the appointment, it is better not to apply foundation and heavy masks to the face that conceal the real state of the epidermis. Photographing the problem areas under different lighting helps the doctor see the dynamics if the breakouts change from day to day. If you use skincare cosmetics, write down their names and ingredients so that you can honestly talk about this at the consultation. For women, it is reasonable to check whether a hormonal examination is planned in the near future, since this affects the order of the examination. On the day of the appointment, do not apply make-up to the areas that bother you most, so as not to blur the picture. Bring a list of questions with you so that you do not forget anything in the conversation with the doctor.
Acne treatment in Astana is most often sought by people with inflammatory breakouts on the face, back and chest that do not respond to home care. The frequency of follow-up visits depends on the type of breakouts and the skin's response to the doctor's prescriptions.
Acne treatment is prescribed to teenagers during puberty, when hormonal changes increase the activity of the sebaceous glands. Their breakouts appear on the forehead, cheeks and chin, often with inflammation and painful nodules. Adult women present with breakouts in the lower third of the face that worsen before menstruation. Men often come with involvement of the back and chest, where the skin is denser and inflammation is more severe. People with oily skin and enlarged pores need longer follow-up, because sebum clogs the ducts and provokes new lesions. Patients who have residual spots and scars from previous breakouts are also placed under regular follow-up. If lesions are squeezed out on their own, the inflammation deepens and more marks remain, so the doctor spends more time with such patients. Indications for seeking care arise when breakouts persist for months and do not clear up with shop-bought cosmetics.
| Situation | Whether it is done | Why |
|---|---|---|
| Inflamed lesions without pustules | Yes | The skin responds to topical care |
| Pregnancy and breastfeeding | Postponed | Many methods are restricted during this period |
| Recent tanning or sunburn | Postponed | The skin is irritated and sensitive |
| Purulent nodules and pain | Yes | A medical examination and treatment are needed |
| Exacerbation of facial herpes | Postponed | Procedures may worsen the inflammation |
The frequency of follow-up visits is determined by the doctor, and it depends on how the skin responds to the prescriptions. With mild breakouts, it is enough to come for a check-up once every few weeks to assess the dynamics. If the inflammation is deep and involves the dermis, the intervals between visits are shortened, and maintenance procedures are sometimes added. For adults with a hormonal background, follow-up consultations are scheduled less often, but the follow-up lasts longer. For teenagers, check-ups are planned more often, because the skin changes quickly and requires adjustment of care. Between visits, it is important not to change products on your own and not to add new steps to your routine. Keeping a breakout diary helps the doctor assess more accurately what works and what does not. Note down when new lesions appear and what preceded them — this speeds up the selection of suitable care.
In Astana, acne treatment is provided in clinics of various profiles, and comparing appointment conditions helps you choose a suitable one. Below is a summary of how the service is presented on the portal and what details to look at before booking.
Acne treatment in Astana is represented on the portal by cards of clinics and doctors providing appointments in this area. Currently, the database lists two doctors you can book a consultation with about breakouts. Both specialists see patients in clinics in the city, and their profile is related to the skin and its conditions. The cards contain information about the place of appointment, the schedule and reviews from patients who have already visited the clinic. This number of options is convenient because it allows you to compare approaches and conditions without calling institutions one by one. At the same time, it is important to understand: two doctors are not the entire market of the city, but those specialists whose data has been entered into the database. Therefore, when choosing, you should rely not only on the number of cards, but also on how thoroughly each of them is filled in. If no suitable option was found among them, it is reasonable to expand the search to other profiles and clinics.
The clinic card on the portal gathers the main information needed before booking an appointment. It states the address and the district of the city, so you can assess the journey in advance and choose a convenient option. A list of doctors with their specialisation is provided separately, so you can understand who provides appointments in the area you are interested in. The schedule shows the days and hours of work and also helps you figure out when it is more convenient to come. Patient reviews complete the picture: they describe the organisation of the visit, communication with the doctor and the atmosphere in the clinic. If some data in the card is not filled in, this is a reason to clarify the details when booking, rather than to reject the option straight away. It is useful to compare several cards in a row: this way the difference in schedule, location and reviews is more noticeable. Choose the clinic where the address, the doctor and the appointment time are all clear to you.
This section explains how to choose a convenient time and submit a request for an appointment, as well as what happens after it is sent. It describes the booking steps, the actions of the portal and the patient, and the information worth preparing in advance.
An appointment request is made via a form where you first choose a convenient date and time from the available options. The form asks only for a name and a phone number; registration on the portal is not required. Available slots are shown immediately, so you can pick a suitable one without calls or waiting. If the time you want is taken, the nearest alternatives on the same or the next day are displayed alongside. Once the fields are filled in, the request is sent with a single click and goes straight for processing. Confirmation arrives as a message to the number you provided, so it is worth checking your phone before sending. Booking an appointment in Astana takes a few minutes if the details are entered without mistakes. Save the message you receive: it contains the details of the visit, and it is convenient to use it to check the time the day before.
| Step | What the portal does | What the patient should do |
|---|---|---|
| Sending the form | Receives the entered name and phone number | Check that the number is correct |
| Processing | Passes the request on for time confirmation | Wait for the message |
| Confirmation | Sends a message with the details of the visit | Read and save the message |
| Reminder | Notifies about the visit again | Check the date and time |
| Visit | The request details are already with the administrator | Arrive at the appointed time |
The discussion about acne treatment in Astana should be concluded with a few takeaways that will help you make a balanced decision. Acne is a condition that rarely resolves on its own and without consequences, so it is important to understand what the result depends on.
Acne treatment in Astana requires time and consistency, not a single visit to the doctor. Noticeable improvement usually does not come immediately, so giving up follow-up prematurely is the most common mistake. Squeezing breakouts on your own and trying to choose skincare at random often lead to scars and persistent spots. A lasting result depends on how regularly a person follows the doctor's recommendations and attends follow-up appointments. Changing products without consulting a dermatologist blurs the picture and makes it difficult to assess what is actually working. If acne is left unattended, over time it can leave marks that are harder to correct. Therefore, it is sensible to rely on an in-person consultation with a specialist and to honestly tell them what is happening with your skin.
The portal does not provide medical services and does not replace a consultation with a doctor. The information on condition pages is for reference only.
| Doctor | Initial consultation | Follow-up | Online |
|---|---|---|---|
| Tutanova Dinara Alibekovna | — | — | — |
| Baygambetova Raushan Beysengalievna | — | — | — |
Acne treatment: Allergist-immunologist, Dermatovenereologist, Cosmetologist, Ultrasound specialist. The consultation price and available times are shown on each doctor’s card.