234 doctors156 reviewsfrom 5 000 ₸ to 13 000 ₸
13 000 ₸
Biogen - Meditsinskiy tsentr, ulitsa Chingiza Aytmatova, 36
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EmAi (EmAi), ul. Denisa Fonvizina, 10, Medeu district
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5 000 ₸10 000 ₸−50%
Expert Neuro, ul. Mangilik El, 18
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Impuls-Med, pr-t Abylay khana, 33
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Reviewed by medical editorPortal Editorial TeamMedical editorial team
Overall rating5.0
156 reviews
5 reviews of 156
Review of doctorAytmagambet Asqar Ersayynuly
Hello. I want to thank the team of the medical centre of LLP "Expert Neuro".
I note their professionalism and kindness.
Review of doctorLukyanchenko Vasiliy Vasilevich
I had an appointment with the doctor.
The doctor is good and polite, he explained everything to me, I liked it, thank you.
Review of doctorAdilova Gaukhar Rysbekovna
I had an appointment with the doctor.
I liked that the doctor answered my questions.
Review of doctorAdilova Gaukhar Rysbekovna
The doctor explained everything to me well.
She clearly told me what treatment I needed to receive.
Review of doctorAytmagambet Asqar Ersayynuly
The appointment went well, and I was left with a good impression of how everything was organised.
I liked the quality of the appointment: the doctor was attentive to me and answered all my questions thoroughly.
A family doctor in Astana is a specialist who looks after a patient and their family over a long period and, when necessary, refers them to narrow specialists. They deal with prevention, monitoring of chronic conditions, address complaints at the first symptoms and coordinate examinations. Such a doctor is suitable for those who need one permanent doctor who knows the health history of the whole family.
A family doctor in Astana manages a person and their family as a whole, rather than a single illness. They understand how complaints from different organs are connected and decide whether the help of a specialist is needed.
The work of a family doctor covers all body systems and all age groups — from infants to older people. They assess the condition of the heart and blood vessels, the respiratory, digestive and urinary organs, the nervous system, the skin and the musculoskeletal system. During an appointment, the specialist takes a history of the life and illnesses of the whole family, because hereditary and household factors affect everyone's health. They measure blood pressure, listen to the lungs and heart, examine the skin and joints, and check the results of laboratory and instrumental tests. A separate task is to monitor pregnant women, young children and people with long-term conditions that require regular follow-up. When a case goes beyond their competence, they refer the patient to a narrow specialist and coordinate the next steps. That is why the question of what a family doctor treats is more accurately put this way: they treat the person, not a single organ, and keep an eye on the overall picture of health.
A family doctor and a physician differ in the breadth of their scope: a physician manages adults, while a family doctor manages both adults and children. A physician more often deals with a single episode of illness and refers the patient onwards by profile. A family doctor monitors a person and their loved ones over the long term, so they see how the condition changes from visit to visit and how the situation at home affects it. They deal with common conditions themselves and only then refer the patient to a specialist if the case is complex. A physician in a polyclinic is usually limited to seeing adults, whereas a family doctor also takes on children and preventive work. This division is noticeable in practice: for a long-term condition, it is more convenient to be monitored by one doctor who knows the whole history. If it is unclear whom to go to, it is reasonable to start with a family doctor — they will determine whether the help of a narrow specialist is needed.
A family doctor in Astana sees patients with complaints that have gone unnoticed for years. Understanding which symptoms require a visit on the same day helps you work out when to see a doctor.
The most common reason for a visit to a family doctor is a loss of energy that does not go away after rest. Patients describe it as constant daytime drowsiness and difficulty waking up in the morning. The second most common reason is blood pressure swings, which a person notices through headaches and ringing in the ears. Many come with complaints of back and joint pain that arose after sedentary work or lifting heavy objects. A prolonged cough or frequent colds that recur over several months are also often the reason. Patients also come with sleep disturbances, when falling asleep takes a long time and night awakenings recur. Another common cause is changes in weight without changes in diet or lifestyle. If at least one of these symptoms lasts longer than usual, a visit to a family doctor will help to work out the causes.
A delayed visit to a family doctor leads to the condition changing unnoticed by the person themselves. Over time, blood pressure swings become constant, and the headache turns into a daily background. Sleep disturbances accumulate, which reduces attention and causes irritability. Back and joint pain intensifies to the point of interfering with usual work. Frequent colds turn into prolonged forms, and recovery after them takes more and more time. Unexplained weight changes are often accompanied by weakness and a deterioration in general well-being. A person gets used to this state and stops noticing how different it is from normal. That is why it is important not to put off a visit for long, but to discuss any changes in well-being with a doctor.
Choosing a family doctor in Astana relies on verifiable information, not on general impressions. Below are the points that help you compare specialists calmly and without haste.
Experience shows how long a doctor has been seeing patients, but by itself it does not say anything about the quality of their work. A family doctor with long practice has usually more often encountered complex combinations of complaints in patients of different ages. A narrow specialisation means additional training in a specific area within general practice. If a doctor has trained in cardiology or endocrinology, they are more confident in dealing with the relevant complaints at a primary appointment. It is worth looking at where exactly the practice took place: work in a hospital and in outpatient care gives different experience. It is useful to clarify whether the doctor sees adults and children or only one group of patients. When comparing candidates, the question of how to choose a doctor whose appointment is structured consistently, rather than reduced to quickly issuing referrals, is helpful.
| Category | What it confirms | How it is obtained |
|---|---|---|
| Second | Basic level of qualification | Certification after several years of practice |
| First | Solid skills and experience | Certification with a portfolio and report |
| Highest | The highest level of training | Certification after long practice |
| Confirmation | Regular professional development | Training and accumulation of points |
| Document | Official recognition of the level | Decision of the certification commission |
A first visit to a family doctor in Astana centres on a conversation, an examination and prescriptions. It is important for the patient to understand the sequence of actions and to gather information about how they feel in advance.
A first appointment with a doctor begins with a detailed conversation about the complaints, how long they have been present and how they relate to everyday circumstances. The doctor clarifies when the symptoms appeared, how they changed and what makes them worse or better. Then they measure blood pressure, temperature and pulse and examine the skin, throat, lymph nodes and abdomen. Separately, they find out what chronic conditions the patient and their close relatives have. If the person has already been seen elsewhere, they show discharge summaries and reports — these help to build up the overall picture. Based on the examination, the doctor formulates a preliminary line of thinking and decides whether further tests are needed. The patient leaves with a clear plan: what to check, which specialist to see and when to come back with the results.
| Test | What it shows | When it is prescribed |
|---|---|---|
| Full blood count | Signs of inflammation and anaemia | For weakness and frequent malaise |
| Urinalysis | How the kidneys and urinary tract are working | For swelling and lower back pain |
| Blood pressure measurement | Resting blood pressure level | For headaches and dizziness |
| Electrocardiography | The rhythm and function of the heart | For chest pain and palpitations |
| Ultrasound examination | The condition of the internal organs | For unclear abdominal pain |
Family doctors in Astana see patients in state polyclinics and private clinics affiliated with the medical insurance system. Below is how many such specialists and clinics are listed on the portal and how to quickly shortlist a suitable option.
Family doctors in Astana are widely represented on the portal: data has been collected on 185 specialists and 117 clinics where they see patients. This number allows comparison not only by district but also by experience, language of consultation and working schedule. Clinic cards contain the address, opening hours and list of services, while doctor profiles contain information about education and category. Some specialists see both adults and children, others work only with the adult population. Some clinics are assigned to specific districts, which noticeably shortens the journey for repeat visits. Having a large number of options reduces the risk of being left without a doctor when moving or changing polyclinics. Before booking, it is worth checking whether the chosen specialist sees patients at your address of attachment.
The choice between a clinic near home and a specific specialist depends on how often visits are planned. With chronic conditions and monitoring a child, the journey to the facility becomes a constant expense of time, so proximity comes to the fore. If, however, a complex situation needs to be analysed, it is more sensible to travel to a doctor with suitable experience, even across the whole city. A family doctor in Astana sees patients in 117 clinics, and some of them are located inside residential complexes, which is noticeable for repeat visits. The schedule should also be taken into account: a clinic near home may not work at weekends, whereas a distant one sees patients daily. Attachment by address gives the right to services at a nearby polyclinic but does not prohibit visiting private centres. A sensible approach is to keep your main doctor nearby and travel to a narrow specialist on purpose.
Booking an appointment with a family doctor in Astana takes a few minutes and requires no unnecessary steps. Below is how to choose a convenient time, fill in the form and what happens after the request is submitted.
Booking a doctor's appointment in Astana begins with choosing a free time in the appointment schedule. The schedule shows which slots are still open, so you can immediately pick a suitable day and hour. The booking form is short: name and phone number, nothing else needs to be filled in. Registration on the portal is not required, so a request can be submitted both from a phone and from a computer. After the form is submitted, the request goes for processing, and a confirmation that the data has been received appears on the screen. The confirmation arrives as a message, and it states the chosen date and time of the visit. If plans have changed, it is worth checking the schedule in advance and choosing another free slot before the visit.
| Step | What the portal does | What the patient should do |
|---|---|---|
| Submitting the form | Accepts the name and phone number | Check the spelling of the data |
| Processing the request | Passes the data to the appointment | Wait for the message |
| Confirmation | Sends a message with the details | Read the date and time |
| Reminder | Repeats the information about the visit | Check your plans |
| Visit | Keeps the chosen time | Arrive at the appointed hour |
A conversation about a family doctor in Astana comes down to a few conclusions that are useful to keep in mind. They concern how to make a decision and what not to miss.
A family doctor in Astana remains the specialist a person turns to with most everyday complaints, and this defines their role in the life of the family. Such a doctor provides care over a long period, so they can see changes that the patient themselves often does not notice. The mistake many make is that they turn to them only when it is already unbearable to endure, while skipping the calm periods. Meanwhile, it is precisely regular contact with a family doctor in Astana that allows problems to be noticed in time and not to let them reach an advanced stage. It is worth remembering that the doctor does not replace narrow specialists but refers to them when it is truly needed. One should not put off a visit if a complaint persists for a long time or recurs again and again. The basis for a decision is not a random review but a clear understanding of how the doctor works and what you want to get from them.
The portal does not provide medical services and does not replace a consultation with a doctor. The information on condition pages is for reference only.
| Doctor | Initial consultation | Follow-up | Online |
|---|---|---|---|
| Lukyanchenko Vasiliy Vasilevich | 13 000 ₸ | 10 000 ₸ | — |
| Sarsenbaeva Lyayla Abduapovna | — | — | — |
| Aytmagambet Asqar Ersayynuly | 5 000 ₸ | — | — |
| Adilova Gaukhar Rysbekovna | — | — | — |
| Omirserikova Riza Ernurqyzy | — | — | — |
| Smagulova Aida Kayratovna | — | — | — |
General practitioner: treats adults and children, refers patients to specialist doctors.
Initial appointment — from 5 000 ₸ to 13 000 ₸, follow-up — 10 000 ₸. The clinic sets the price of an appointment; the portal does not change it.
Appointments are held in 0 districts of Astana: —.
Yes — children from birth are seen by 6 doctors in this section. The age differs for each doctor: it is shown on the doctor's card in the "Who they see" line — you can also see there who sees adults only.
Choose a free slot right in the doctor's timetable on their card, enter your name and phone number — the request goes to the clinic. The clinic will call you back to confirm the appointment; you can change the time without filling in the form again.