Care treatments in Astana: 2 doctors

2 doctors6 reviewsfrom 7 500 ₸ to 15 000 ₸

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Why you can trust this doctor

  • Work experience20 years
  • Who they seeChildren aged 18 years and over and adults

7 500 ₸

Mnogoprofilnaya klinika «Darumen», ul. Kerey-Zhanibek, 85, Nurinsky district

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Portrait photo of a doctor, appointment in Astana

Erdeshbaeva Fariza Madibekovna

Dermatovenereologist, Cosmetologist
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Why you can trust this doctor

  • Work experience9 years
  • Who they seeChildren aged 10 years and over and adults

15 000 ₸

SHH:RAI Clinic, pr. Mangilik El, 55a

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Reviewed by medical editorPortal Editorial TeamMedical editorial team

Reviews: Care treatments

Overall rating4.0

6 reviews

Rating breakdown

5 reviews of 6

  • 5 out of 52
  • 4 out of 51
  • 3 out of 51
  • 2 out of 51
  • 1 out of 50

Ratings on five parameters

2 reviews of 6

  • Examination2.5out of 5
  • Treatment effectiveness3.0out of 5
  • Attitude to the patient3.5out of 5
  • Information given3.5out of 5
  • Would you recommend the doctor3.0out of 5
  • Patient +7 771 40XXXXX

    Review of doctorZaytseva Olga Talgatovna

    4.4Rated 4.4 out of 5Verified review

    Patient story

    I came with an old problem that had been treated three times before. They immediately found a cause that no one had mentioned before. I recommended them to my mother and sister.

    Liked

    They answer questions between appointments.

    Disliked

    The consulting room is small, you have to wait in the corridor.

    Ratings by parameter

    • Examination4out of 5
    • Treatment effectiveness5out of 5
    • Attitude to the patient4out of 5
    • Information given5out of 5
    • Would you recommend the doctor4out of 5
    Visit in February 2026Mnogoprofilnaya klinika «Darumen»ul. Kerey-Zhanibek, 85
    Report this review

    We will reply within three working days.

  • Patient +7 708 73XXXXX

    Review of doctorZaytseva Olga Talgatovna

    5.0Rated 5.0 out of 5

    Patient story

    I came after the district doctor threw up his hands. They set out a three-month plan and scheduled a follow-up appointment. I recommended them to my mother and sister.

    Liked

    A thorough examination and clear explanations.

    Disliked

    I waited about twenty minutes past the appointed time.

    Visit in February 2026Mnogoprofilnaya klinika «Darumen»ul. Kerey-Zhanibek, 85
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    We will reply within three working days.

  • Patient +7 747 89XXXXX

    Review of doctorZaytseva Olga Talgatovna

    3.0Rated 3.0 out of 5

    Patient story

    Went for a consultation before a planned operation. We talked calmly and without rushing, even though there was a queue in the corridor. It's too early to judge, but the approach inspires trust.

    Liked

    Explains calmly and doesn't rush.

    Disliked

    The consulting room is small, you have to wait in the corridor.

    Visit in January 2026Mnogoprofilnaya klinika «Darumen»ul. Kerey-Zhanibek, 85
    Report this review

    We will reply within three working days.

  • Patient +7 707 60XXXXX

    Review of doctorZaytseva Olga Talgatovna

    5.0Rated 5.0 out of 5

    Patient story

    I brought my child, we had seen two doctors before with different prescriptions. They reviewed the previous treatment regimen and set out a new one week by week. After a month it became noticeably easier.

    Liked

    Made sense of the old discharge summaries that I brought in a pile.

    Visit in December 2025Mnogoprofilnaya klinika «Darumen»ul. Kerey-Zhanibek, 85
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    We will reply within three working days.

  • Patient +7 702 94XXXXX

    Review of doctorZaytseva Olga Talgatovna

    1.8Rated 1.8 out of 5Verified review

    Patient story

    I came after the district doctor threw up his hands. They showed the scans on the screen and explained what could be seen there. It is too early to judge, but the approach inspires confidence.

    Disliked

    I waited about twenty minutes past the booked time for the appointment.

    Ratings by parameter

    • Examination1out of 5
    • Treatment effectiveness1out of 5
    • Attitude to the patient3out of 5
    • Information given2out of 5
    • Would you recommend the doctor2out of 5
    Visit in October 2025Mnogoprofilnaya klinika «Darumen»ul. Kerey-Zhanibek, 85
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    We will reply within three working days.

Care treatments in Astana

Care treatments in Astana are cosmetic services to keep the skin in good condition without addressing medical issues. They include cleansing, moisturising, nourishing, facial massage, peels and masks. They are suitable for those who want to improve the appearance of their skin, reduce dryness and signs of fatigue. They are carried out by cosmetologists in clinics and salons, selecting care according to skin type.

Main

  • Essence of the service: care procedures maintain the skin without addressing medical tasks: cleansing, moisturising, nourishing, facial massage, peels and masks.
  • Who it suits: for dryness, dull complexion, sensitivity, enlarged pores and the first wrinkles, care is selected according to skin type.
  • Who performs it: a cosmetologist examines the face, records complaints and, if in doubt, refers to a dermatologist.
  • What it does not replace: care does not detect internal diseases; for persistent rashes and non-healing areas a dermatologist is needed.
  • Rhythm of visits: the frequency of repetition is determined by the doctor based on the condition of the skin and its reaction after the first visit.

What are care procedures

Care treatments in Astana are cosmetic services aimed at maintaining skin health and its appearance. Understanding what care treatments are is important in order to understand their place among other methods and not to expect too much from them.

What the service gives the doctor and the patient

Care treatments give the cosmetologist the opportunity to assess the condition of the skin over time and select suitable care. The doctor sees how the skin reacts to external influences and notes its type, density and sensitivity. The patient gets a clear picture of what is happening with their skin and which factors worsen its condition. Such an assessment answers the question of whether superficial care is needed or whether the help of another specialist is required. The cosmetologist records the complaints, examines the face and, if necessary, refers to a dermatologist. The patient, in turn, begins to better understand which care habits suit them and which are harmful. If changes on the skin raise doubts, it is reasonable to discuss them with a cosmetologist before starting any treatments.

When the service is prescribed

  • Dryness and tightness: the skin feels taut after washing, and the usual products no longer provide comfort, so a selection of gentle care is needed.
  • Dull complexion: the skin looks tired and uneven, and the cosmetologist assesses whether this is related to care or to other causes.
  • Increased sensitivity: the face reacts with redness to new products, and it is important to understand which ingredients irritate it.
  • Enlarged pores and oily shine: the skin quickly becomes shiny during the day, which requires a competent selection of cleansing and moisturising.
  • Prevention of age-related changes: a person notices the first wrinkles and wants to maintain the skin without aggressive interventions.
  • Preparation for other procedures: the cosmetologist assesses the condition of the skin to understand whether it is ready for a more serious treatment.

What this service will not show

Care treatments do not replace diagnostics and do not detect internal diseases that manifest on the skin. The cosmetologist works with external signs but cannot use them to judge the condition of internal organs or hormonal levels. If persistent rashes, lumps or long-healing areas appear on the skin, care will not help here. In such cases, the person is referred to a dermatologist and, if necessary, to other specialists. Care treatments also do not show how the skin will behave when the usual products are discontinued. This can only be assessed by observing the skin's reaction over time. Therefore, with persistent complaints, it is reasonable not to limit oneself to care, but to undergo a full examination by a doctor.

How does the procedure go?

Care treatments in Astana usually begin with a short conversation, and then the specialist moves on to an examination and working with the skin. Understanding the sequence of stages helps you calmly perceive what is happening in the treatment room.

Step-by-step course of the procedure

A care treatment begins with the specialist asking about how you are feeling and examining the condition of the skin under good lighting. Then he cleanses the surface of the face or body with a gentle product to remove everyday dirt and leftover make-up. After cleansing, an exfoliating product is applied, which removes the dead layer and prepares the skin for the next stages. This is followed by a massage or an apparatus-based treatment, if it is provided for by the chosen care and does not cause discomfort. The work finishes with the application of a soothing mask, and then a nourishing or moisturising cream according to skin type. The specialist talks through how the procedure is going and explains what can be expected in the next few hours after it. At the end, he gives written or verbal recommendations for home care and answers any questions that have arisen.

How long each stage takes

How long each stage takes
StageWhat happensHow long it takes
Conversation and examinationClarifying how you are feeling, assessing the skinA short part of the visit
CleansingRemoving dirt and make-upA few minutes
ExfoliationGentle removal of the dead layerA noticeable part of the time
Massage or apparatus-based workTreatment according to the chosen careThe main part of the visit
Mask and creamSoothing and moisturising the skinThe final minutes

What the patient feels

Sensations during a care treatment usually remain within the bounds of comfort, but depend on the skin type and the chosen treatment. Cleansing is perceived as coolness or a light touch, while exfoliation may give tingling or warmth. Massage and apparatus-based work are more often felt as rhythmic pressure, vibration or gentle warmth on the area being treated. After the mask is applied, a feeling of freshness appears, and the cream leaves a light film that is soon absorbed. In the first hours, redness, tightness or increased sensitivity are possible, and this passes on its own. If the discomfort intensifies or lasts longer than usual, it is worth telling the specialist about it rather than enduring it. Calmly observing your skin on that day helps you notice an unusual reaction in time and discuss it with the specialist.

Preparation for the procedure

Preparation for a skincare procedure begins long before the clinic room and largely depends on the person themselves. Below is what to do the day before, what to put in your bag and which habitual actions are best avoided.

What to do the day before

The skin before a skincare procedure should be calm, so a day before the visit avoid aggressive воздействие on the face. Do not squeeze spots, do not use scrubs with harsh particles and do not carry out home peels with acids. If you have recently sunbathed or visited a solarium, tell the specialist in advance. On the day of the visit come without make-up: foundation, powder and long-lasting mascara interfere with assessing the condition of the skin. Men should shave a few hours before the appointment so that the irritation has time to subside. Women are better off not planning the procedure for the days of menstruation, when sensitivity is heightened. A heavy supper and alcohol the day before increase puffiness, so limit yourself to light food and water.

What to take with you

  • Identity document: without the document you will not be registered at the reception desk, so check that you have your card or passport while still at home.
  • Discharge summaries and reports: past doctors' notes show how the skin reacted to treatments and help the specialist choose a strategy.
  • List of products you use: write down on a sheet of paper everything you apply to your face regularly, including moisturising creams and cleansing gels.
  • Photographs of previous conditions: pictures of rashes or redness taken at different periods give a fuller picture than words.
  • Make-up removers: if you have come wearing make-up, take micellar water and cotton pads to tidy your face before the examination.
  • Headwear and sunglasses: after the visit the skin may be sensitive, so closed clothing and a visor will come in handy on the way home.

What not to do

  • Come wearing make-up: decorative cosmetics hide the real condition of the skin, and the specialist has to spend time on cleansing.
  • Stop your skincare on your own: abruptly giving up your usual creams the day before causes dryness and irritation that will interfere with the work.
  • Visit a banya or sauna: high temperature and steam increase the blood flow, which makes the skin red and more reactive.
  • Drink a lot of coffee: strong drinks increase excitability and may heighten sensitivity, so limit yourself to one cup in the morning.
  • Book straight after an illness: a cold, herpes in the active stage or an allergy flare-up is a reason to postpone the visit to a calmer time.
  • Hide anything important: if you have recently had injections or taken serious medications, tell us about it — concealment leads to unwanted reactions.

Who is it done for and how often?

Care treatments in Astana are prescribed based on the condition of the skin, not on age. Most often they are repeated at intervals determined by the doctor.

Who is most often prescribed them

Care treatments are most often prescribed to people with dry and dehydrated skin that looks dull and feels tight after washing. For residents of Astana, this is compounded by a reaction to the sharply continental climate, dry air in winter and dust on windy days. The second common group is patients with increased skin oiliness and enlarged pores, who develop blackheads and inflammation. The third group is people with pigmented spots after sun exposure, as well as those who notice the first age-related changes. Patients with sensitive skin prone to redness and itching after cosmetics are considered separately. The indications for the procedures are determined by a dermatologist or cosmetologist after an examination, not by the patient themselves based on an internet description. If the skin reacts to a usual cream with redness, a visit to a specialist should not be postponed.

When they are done and when they are postponed

When they are done and when they are postponed
SituationAre they doneWhy
Dryness and tightness of the skinThey are doneThe skin lacks moisture
Increased oiliness and poresThey are doneCleansing and regulation are needed
Exacerbation of inflammation on the skinThey are postponedFirst the inflammation is relieved
Herpes or a sore on the faceThey are postponedThere is a risk of spreading the infection
Fresh tan or burnThey are postponedThe skin is irritated and weakened

How often they are repeated

The frequency of repeating care treatments depends on the skin type, its condition and the goal the specialist is addressing. With dryness and dehydration, the procedures are usually repeated regularly, because the skin quickly loses moisture in dry air. With oily skin and enlarged pores, the intervals between visits are more often shorter, otherwise the pores become clogged again. For pigmented spots and age-related changes, a longer rhythm is important so that the skin has time to recover. The frequency is determined by a dermatologist or cosmetologist, guided by the skin's reaction after the first visit. If persistent redness or peeling appears after the procedure, the interval is increased. Keeping a simple diary with the dates of visits helps to notice how the skin behaves between them. Write down your observations and show them to the specialist at the appointment.

Cosmetic treatments in Astana: clinics and doctors

This section covers where in the capital you can get care treatments and how clinic profiles on the portal are structured. It brings together information about clinics and doctors who provide appointments in this area, and about what helps make the choice an informed one.

How many clinics offer the service

On the portal, one clinic is listed in this area — the multidisciplinary clinic "Därumen", and two doctors provide appointments. This number is convenient in that you do not have to compare dozens of options and spend time on a lengthy selection. Both specialists belong to the same institution, so booking and the appointment take place in one place, without travelling around the city. For a person looking for care treatments in Astana, this noticeably simplifies the first step: it is enough to open the profile and see who provides appointments. The profile lists the doctors' specialisation and the area in which they consult — this helps to understand whether the specialist matches the request. If the required specialisation is not among them, you can always return to the list and look at other areas. Before booking, it is worth checking the doctor's specialisation against your own needs, so as not to waste time on an unnecessary visit.

What to look at when choosing a clinic

  • Doctor's specialisation: check which tasks the specialist works with, because this determines whether you will get to the right place on the first visit.
  • Appointment schedule: look at which days and hours appointments are available, so as to choose a time that will actually fit your schedule.
  • Address and location: check which district the clinic is in and how convenient it is to get there by public transport or by car.
  • Visitor reviews: read what people write about the appointment and communication with the doctor, and pay attention to recurring remarks rather than isolated ones.
  • Equipment of the consulting room: find out what conditions are provided for appointments, since this determines how comfortable the visit will be.
  • Booking procedure: understand how to book and what to bring with you, so as not to find this out on the spot before the appointment.

What is shown in the clinic profile

The clinic profile on the portal brings together in one place the address, the list of doctors, the appointment schedule and visitor reviews. The address helps you understand in advance which district the institution is in and how long the journey will take. The list of doctors shows who provides appointments and in which area — this is the first reference point when choosing a specialist. The schedule makes it possible to choose a day and hours that do not clash with work or other commitments. Reviews complete the picture: in them, visitors describe how the visit went and what they remember. By comparing this information with each other, it is easier to understand whether the clinic matches your request and whether the format of the appointment is convenient. It is useful to open the profile in advance, write down the points of interest and go to book with this list. This order saves time and reduces the risk that on the spot there will be a mismatch in specialisation or schedule.

How to book an appointment?

You can book care treatments in Astana through the portal by choosing a convenient time and filling in a short form. Below is how to submit a request, what happens after it is sent, and what you should prepare in advance.

How to submit a request

A request for care treatments in Astana is made directly on the service page, where you first need to choose a convenient date and time from the available options. Next to each free slot, the salon or room is indicated, so you immediately see exactly where you will go. Then a short form opens, in which it is enough to enter your name and phone number. Registration on the portal is not required, you do not need to create a password, and you do not need to confirm your email either. After the form is submitted, a confirmation appears on the screen that the request has been accepted and passed on to the specialist. If you made a mistake in your phone number, it is better to submit the request again, because communication is carried out using that very number. Fill in the form in a calm environment, checking the digits, so that the confirmation arrives without delays.

What happens after the request

What happens after the request
StepWhat the portal doesWhat the patient should do
Receiving the requestRecords the selected time and detailsCheck the name and phone number
Passing to the specialistSends the request to the selected roomWait for a message
ConfirmationSends a message with the resultRead the text carefully
Agreeing on the timeClarifies whether the slot is freeReply to the message
ReminderSends the visit detailsWrite down the address and time

What you will need for booking

  • Name: enter it as you wish to be addressed during confirmation, so that the specialist does not have to ask again and does not confuse requests.
  • Phone: a number that is always at hand and receives messages, because the booking confirmation will be sent to it.
  • Convenient time: decide in advance which days and hours suit you, so that you can choose a suitable slot without rushing.
  • Area of the city: think about which part of Astana is convenient to travel to, and choose the room taking the journey into account.
  • Calm environment: fill in the form without rushing, checking the details, then the confirmation will arrive faster and without unnecessary clarifications.

What is worth remembering

Уходовые процедуры в Астане остаются темой, где решения лучше принимать без спешки и без оглядки на чужие ожидания. Ниже — то, что помогает не растеряться при выборе и сохранить трезвый взгляд на саму услугу.

Главные выводы

Уходовые процедуры в Астане — это регулярная работа, а не разовое событие, и результат здесь складывается постепенно. Кожа меняется медленно, поэтому судить о смысле процедуры по одному визиту не стоит. Врач подбирает уход, опираясь на состояние кожи и её реакцию, а не на модные названия. Если мастер или врач обещает мгновенное преображение, это повод насторожиться и задать вопросы. Между визитами кожа живёт своей жизнью, и домашний уход влияет на неё не меньше. Пропускать встречи или менять специалиста каждые несколько недель — верный способ не увидеть общей картины. Уходовые процедуры в Астане стоит планировать как длительный процесс, а не как отдельную покупку. Тогда и разговор с врачом будет спокойным, и ожидания совпадут с реальностью.

The portal does not provide medical services and does not replace a consultation with a doctor. The information on condition pages is for reference only.

Appointment prices in Astana

Appointment prices in Astana
DoctorInitial consultationFollow-upOnline
Zaytseva Olga Talgatovna7 500 ₸5 500 ₸4 500 ₸
Erdeshbaeva Fariza Madibekovna15 000 ₸——

Who provides this service

Care treatments: Cosmetologist, Dermatovenereologist. The consultation price and available times are shown on each doctor’s card.