
Chzhen Nataliya Sergeevna
Why you can trust this doctor
- Work experience8 years
- Who they seeChildren from birth and adults
12 000 ₸
SM clinic, ul. Abiken Bekturova, 17
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519 doctors328 reviewsfrom 9 000 ₸ to 30 000 ₸

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Reviewed by medical editorPortal Editorial TeamMedical editorial team
Overall rating5.0
328 reviews
5 reviews of 328
Review of doctorChzhen Nataliya Sergeevna
The appointment went well, the doctor works with children.
The doctor is very good, I recommend him. He finds a common language with children easily and gently, a true professional. He doesn't advise or prescribe anything unnecessary — neither to the parents nor to the child. Many thanks.
Review of doctorChzhen Nataliya Sergeevna
The appointment took place, and I was left with an impression of the doctor.
I like young and intelligent doctors.
Review of doctorOngarova Aliya Balgabaevna
I had an appointment with this doctor.
The specialist is very attentive and competent.
Review of doctorOngarova Aliya Balgabaevna
The appointment with the doctor lasted a whole hour; during that time I was fully examined and everything was explained in detail.
The doctor turned out to be an excellent specialist: he explained everything to me and carried out a thorough check. Rakhmet to you.
Review of doctorOngarova Aliya Balgabaevna
I was at the appointment.
I was given quality, clear and useful advice.
A neurologist in Astana is a doctor who deals with diseases of the nervous system: the brain and spinal cord, and the peripheral nerves. People consult them for headaches, dizziness, sleep disturbances, numbness and weakness in the arms and legs, back pain, tics and twitching. The doctor collects complaints and history, examines the patient, checks reflexes, sensation, coordination and, if necessary, refers them for further examination.
A neurologist in Astana diagnoses and manages diseases of the nervous system. Their work covers the brain and spinal cord, peripheral nerves and muscle tissue.
A neurologist's work covers the central and peripheral nervous system, as well as the musculoskeletal system in terms of nervous regulation. The doctor collects complaints and examines reflexes, sensation, coordination and muscle tone during the examination. Particular attention is paid to what the neurologist treats: headaches, dizziness, back pain and sleep disorders. In migraine, the specialist assesses the frequency of attacks, their duration and accompanying manifestations. In osteochondrosis, they determine how much changes in the spine affect the nerve roots and mobility. The doctor also checks memory, speech and the ability to maintain balance in order to understand the general state of the nervous system. If complaints recur or intensify, the examination helps to separate temporary reactions from persistent disorders and choose the right direction of care.
A physician manages the patient's general condition and, if necessary, refers them to a specialist. A neurologist looks specifically at the nervous system: checks reflexes, sensation, coordination and muscle strength. The physician assesses the work of the heart, breathing and metabolic processes, while the neurologist looks for a connection between complaints and the nerves and brain. If headaches, dizziness or back pain persist for a long time, the physician refers the patient to a neurologist for a more thorough examination. The neurologist clarifies how long ago the complaints appeared, what makes them worse and how they change daily life. They compare the examination findings with the history of the condition and decide whether additional tests are needed. This approach helps to avoid losing time and to receive care in the relevant specialty rather than being limited to general recommendations.
This section explains what complaints patients bring to a neurologist in Astana and in which cases a visit should not be postponed for long. It gathers the common reasons for a consultation and the warning signs that require urgent help.
Headache is the most common reason to book an appointment with a neurologist, and in migraine it throbs on one side of the head. A migraine attack is accompanied by nausea, intolerance of bright light and loud sounds, and it lasts for hours. Pain in the neck, back and lower back in osteochondrosis worsens when bending, turning and sitting for a long time at a desk. Many people note numbness in the fingers, tingling in the feet and a feeling of heaviness between the shoulder blades by the end of the day. Dizziness, unsteadiness when walking and darkening before the eyes also bring a person to the neurologist's office. If such sensations repeat from week to week, it is worth working out when to go to the doctor without postponing the conversation for long. Write down what exactly precedes an attack and how often it repeats — these details noticeably help during a consultation.
A long wait for an appointment changes the course of the condition: in migraine the attacks become more frequent and the intervals between them shorter. Pain in osteochondrosis gradually spreads to the neighbouring areas, involving the neck, shoulder and arm. Numbness turns from a rare sensation into a constant one, and muscle weakness grows unnoticed by the person themselves. Over time sleep is disturbed, working capacity decreases and irritability appears against the background of constant discomfort. A person gets used to the pain and stops noticing how much it limits usual activities and movements. Recovery in a neglected case is slower, and some of the changes may become permanent. Therefore, with recurring complaints it is wiser not to delay a consultation, but to discuss your condition with a specialist at the first persistent symptoms.
Choosing a neurologist in Astana relies on verifiable information about the doctor, not on general impressions. Below are the points of reference that help compare specialists and make a considered decision.
Experience shows how many years a doctor has been seeing patients, but by itself it does not say anything about the quality of their work. What matters more is which institutions they have worked in and which conditions they have encountered most often. A narrow specialisation means that the neurologist deals in depth with a particular group of disorders, for example vascular or neuromuscular ones. Such a doctor usually formulates questions more precisely during an appointment and builds the order of examination more quickly. Information about specialisation should be checked against what is troubling you specifically. If your complaints concern dizziness, while the doctor works mainly with pain syndromes, the appointment may prove less useful. Therefore, when booking, ask which conditions the specialist deals with on a regular basis, and not only from time to time.
| Category | What it confirms | How it is obtained |
|---|---|---|
| Second | Basic level of training | Certification after several years of work |
| First | Experience and independent practice | Certification with assessment of practice |
| Highest | High level of qualification | Certification with long service |
| Confirmation | Regular advanced training | Training and passing an examination |
| Validity period | The category is assigned for a time | Periodic confirmation |
A first visit to a neurologist in Astana is needed to make sense of the complaints and draw up an examination plan. Below — how the appointment is structured, what to bring with you and what procedures the doctor may prescribe.
The doctor's appointment begins with a detailed conversation: the doctor asks when the complaints appeared, how they changed and what makes them worse. Then he checks reflexes, sensation, coordination and muscle strength to assess how the nervous system is working. Separately, it is clarified which examinations have already been carried out and what their results showed. If there are scans, the neurologist goes through them together with the patient and explains what can be seen on them. Based on the examination, the doctor formulates a preliminary conclusion and decides whether additional procedures are needed. Some of the prescriptions can be done straight away, others require a separate appointment and preparation. Write down the questions you want to ask so that you do not forget them at the end of the conversation.
| Examination | What it shows | When it is prescribed |
|---|---|---|
| Review of scans | The condition of the structures of the nervous system | When ready scans are available |
| Examination after an injury | The consequences of injuries | After impacts and falls |
| Selection of therapy for migraine | The nature and frequency of attacks | For recurring headaches |
| Therapeutic blocks | The source of the pain signal | For persistent pain syndrome |
| Follow-up examination | Changes over the elapsed time | To assess the dynamics of the condition |
In Astana, doctors of various specialities see patients, and neurology is one of the most in-demand fields. Here you will find how many specialists and clinics are available, how to shortlist suitable options and what to look at when choosing.
The portal has data on 488 neurologists and 247 clinics in Astana where they see patients. Such a number means there is a choice in almost every district of the city, from the centre to residential areas on the outskirts. Doctors see patients in state polyclinics, private centres and specialised offices, so the conditions and working hours differ. Some specialists see adults, some work with children, and some combine both. Some consult only at the clinic, some make house calls or see patients remotely. Because of this, when searching it is important to look not only at the speciality, but also at the format of the consultation. Compare several profiles in a row: this way you will see how the conditions of the appointment and the schedule differ, and choose a suitable option without unnecessary phone calls.
The choice between a nearby clinic and a specific specialist depends on what is more important to you in a particular situation. If several visits in a row are ahead, the journey to a distant district quickly becomes tiring, especially when you are feeling unwell. Then it is more sensible to look for a neurologist in Astana nearby, even if this is not the most well-known doctor in the city. When the complaints are complex and require investigation, the priority shifts to a specialist with the right experience, and distance takes second place. Many combine both approaches: first they look at who sees patients nearby, then compare their profile and reviews. It is useful to write down questions for the appointment in advance and take the results of previous examinations with you. This way you will not waste the visit on clarifications and will have a more substantive conversation about your condition.
You can book an appointment with a neurologist yourself using the form on the specialist's page. Below — how to choose a time, what happens after the request is submitted and what to prepare in advance.
Booking a doctor's appointment in Astana begins with choosing a suitable time in the appointment schedule. The schedule shows which slots are free, and you select the one that is convenient for you and your loved one. Then a short form opens, where the name and phone number are entered, and registration on the portal is not required for this. Fill in the form carefully, because you will be contacted at the number provided to confirm the visit. If the number is entered with an error, the message will not arrive and the time will remain unbooked. Before submitting, it is worth re-reading the entered data to avoid unnecessary correspondence and re-confirmation. After submission, the request goes for processing, and all you have to do is wait for confirmation.
| Step | What the portal does | What the patient should do |
|---|---|---|
| Request received | Records the selected time and form data | Stay reachable at the number provided |
| Verification | Checks the request against free slots | Wait for the result message |
| Confirmation | Sends a message with the booking result | Read the message in full |
| Reminder | Notifies again about the date and time | Check the day and hour of the visit |
| Visit | Passes the request to the appointment schedule | Arrive at the appointed time |
A conversation about a neurologist in Astana comes down to a few simple thoughts that are worth taking away with you. Below is what really helps you make a decision calmly and without unnecessary doubts.
A neurologist in Astana deals with complaints that are often put down to fatigue and overwork, so the first thing worth doing is to honestly assess how long ago and how often they appear. If the unpleasant sensations recur regularly, drag on for weeks and interfere with work or sleep, putting off the visit is unwise. Many serious conditions develop gradually, and seeking help early noticeably simplifies the doctor's task. It is more convenient to choose a specialist in Astana not on a single criterion, but on a combination: where they hold appointments, how long they have been practising, what other patients say. The first appointment is needed not for an instant answer, but to gather the picture: the doctor asks questions, examines and decides which tests are really needed. Some complaints turn out to be related to lifestyle and resolve without serious intervention, but only a specialist can tell one from the other. So it is worth neither panicking in advance nor dismissing recurring signals from the body. It is more sensible to rely on the facts about your condition and calmly discuss them with a neurologist.
The portal does not provide medical services and does not replace a consultation with a doctor. The information on condition pages is for reference only.
| Doctor | Initial consultation | Follow-up | Online |
|---|---|---|---|
| Chzhen Nataliya Sergeevna | 12 000 ₸ | — | — |
| Ongarova Aliya Balgabaevna | 18 000 ₸ | — | — |
| Tazhieva Saida Sakenovna | 12 000 ₸ | — | — |
| Udod Anna Viktorovna | 18 000 ₸ | — | — |
| Tsygankova Mariya Igorevna | 9 000 ₸ | — | — |
| Taytubaeva Gulnar Kusainovna | 30 000 ₸ | — | — |
Headaches, dizziness, back pain, sleep disorders.
Initial appointment — from 9 000 ₸ to 30 000 ₸. The clinic sets the price of an appointment; the portal does not change it.
Appointments are held in 4 districts of Astana: Нуринский, Байконурский, Алматинский, Есильский.
Yes — children from birth are seen by 5 doctors in this section. The age differs for each doctor: it is shown on the doctor's card in the "Who they see" line — you can also see there who sees adults only.
Choose a free slot right in the doctor's timetable on their card, enter your name and phone number — the request goes to the clinic. The clinic will call you back to confirm the appointment; you can change the time without filling in the form again.