Patient
Patient story
The appointment with the doctor took place, but an unpleasant aftertaste remained.
Disliked
I did not like the service. I received neither prescriptions nor a conclusion.
Rated 4.3 out of 5 · 99 reviews
The appointment with the doctor took place, but an unpleasant aftertaste remained.
I did not like the service. I received neither prescriptions nor a conclusion.
I came for an appointment at a discount. The doctor ordered a whole bunch of blood tests for everything under the sun, but didn't really explain anything about my questions.
They didn't even tell me whether my mole was dangerous or not. They didn't give me any advice about the cosmetics I use either — they said they didn't know. For my cracked lips they gave no recommendations apart from vitamins. They just prescribed a ton of blood tests and basically brushed me off. I understand that I got a discounted appointment, but I think every patient should be treated equally regardless of the cost of the appointment. I wrote anonymously because I knew that otherwise they would pester me. In the end, the clinic dug up my number and started calling. When I asked how they figured out who wrote the review if it was anonymous, they said it was from the time of the appointment and other information. I'm lowering my rating now not because of the doctor, but because of the brazen clinic that doesn't understand what confidentiality and anonymity mean.
Дәрігерге қаралдым.
Маман өте білікті.
The appointment was quick, everything was clear and precise.
I liked that everything was quick, clear and precise.
Мен қабылдауға келдім, қабылдау өте жақсы өтті.
Қабылдаудың өте жақсы өткені ұнады, үлкен рақмет айтамын.
Гастроэнтеролог Қунафиянова Айзат Бакытжановнаға қаралдым, қабылдауым жақсы өтті.
Дәрігер менің барлық сұрақтарыма толық әрі түсінікті жауап берді, қарым-қатынасы жылы және сыпайы болды. Қабылдау да белгіленген уақытында басталып, кідіріссіз өтті. Жалпы қызмет көрсету сапасына ризамын.
The appointment went well.
The doctor was pleasant and polite.
I had an appointment with the doctor.
Everything went perfectly, I liked everything. The doctor was attentive and polite.
The appointment went well, the doctor turned out to be excellent and pleasant.
I liked everything.
We came for an appointment with the doctor.
Everything went well, we were satisfied.
I had an appointment with this doctor.
The doctor turned out to be responsive and attentive, I will definitely recommend him to all my relatives.
I had an appointment with this doctor.
I liked that the doctor is a true professional, it is clear that he wants to help. I am also glad that I got to such a handsome doctor.
Қабылдауға кезексіз, уақытында кірдім, бәрі ретімен ұйымдастырылған екен.
Дәрігер менің сұрақтарымның бәріне жан-жақты жауап берді, қызметтің сапасына көңілім толады.
I came for my appointment, but there was a walk-in queue, even though I had booked.
The doctor couldn't properly explain why booking is even needed if everyone sits in a walk-in queue anyway. I didn't like it.
The appointment went well, I was seen by Aizat Bakhytzhanovna.
As a doctor, she is very attentive and responsible.
Мен Айзат Бакытжановна Кунафиянованың қабылдауында болдым, мені уақытында кіргізді.
Дәрігер жақсы қабылдады, жақсы сөйлесті, маған бәрін түсінікті етіп түсіндірді. Оның жұмысы маған ұнады, айтқандарының бәрі ойыма қонымды болды. Жалпы, қызмет сапасына ризамын.
I was at an appointment with the doctor Kunafiyanova Aizat.
Overall, I was satisfied with the visit.
I wasn't seen straight away, I had to wait about 40 minutes. I'd rate the appointment 9 out of 10.
The appointment took place on time, and the doctor asked questions only about the diagnosis and my condition.
I liked that I was seen on time and was asked only about the diagnosis and how I felt.
There were no prescriptions at all, not even the simplest ones, and I was immediately sent to take tests which, it seems to me, were not needed. Overall I rate the appointment 7 out of 10.
I underwent treatment, and it gave a result.
The treatment helped.
I came to the appointment, and I have no complaints about the doctor herself.
I have no questions about the doctor.
But at the reception they did not know which room the doctor was seeing patients in: instead of room 304, I was sent to 312.
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